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Contacting Us

Phone:
We are very busy serving our customers. So, please do not call us for any other purpose than to place an order, or to inquire about a pending order placed with us! We're always pleased to confirm availability of specimens, rough, equipment and accessories shown in our online stores. We can also tell you what the shipping charges will be prior to shipping your order.
Toll Free Order Phone Line FOR ORDERS ONLY for our US long distance and Canadian customers: (877) 548-1439

MINIMUM ORDER: $15.00

Order Phone Line FOR ORDERS ONLY for our international and local customers: (520) 792-1439

We accept payment by Mastercard, Visa and Discover cards. We do not accept American Express, paypal, or purchase orders.

For questions about our products and services, call (520) 623-3874. Note, time available on our information line is limited. This is not a general information line. It is only for information about the products and services we offer so we can help you decide what items may be best for you to purchase. Please read the information provided on our website before calling.
Fax: Our fax number is available on request.

We do not have a printed catalog.

Email:
In order to deter spammers we have taken the measure of posting our email address in the form of a graphic file below. So, you can not copy and paste it as text. Instead, type our email address into your email program. Be sure to remember the "-" inbetween the "r" of color and "w" of wright.

Online Faceting How-to Information:
Accessories for Getting Started
Prepolishing & Polishing Info
Ceramic Laps
Charging Metal Laps with Diamond
Cutting Tourmaline
Grit - Mesh - Micron Conversion
Hard Stop vs. Soft Stop Machines
Scoring Polishing Laps

Online Faceting Materials Information:
Properties of Faceting Materials

Faceting Books:
Faceting Books

Online Glass Polishing Information:
Polishing Glass

Online Turquoise Treatment and Enhancement Information:
Turquoise Treatments