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Contacting Us

We are very busy serving our customers. So, please be respectful of our time and our customers by NOT calling us to ask general questions about gem cutting and gem materials. Instead, please refer to our information webpages, the many informational websites and internet forums on lapidary, minerals and gems. Books on these subjects are also available.

Please DO call us to place an order, inquire about a pending order, or to ask about products on our website. We're always pleased to confirm availability of specimens, rough, equipment and accessories shown in our online stores.

If you call our toll free order line to sell us something, we will politely hang up!

Please note we only answer questions about our products and services, and that the time we have available is limited. We do not offer general information about how to cut cabochons or facet gems, or polish glass. We only offer information about the products and services we offer to help you with your purchase decisions. Lapidary, Faceting, Smithing and Jewelry Making Books providing how-to information for beginning and advanced lapidaries are available on-line. We do not provide free telephone classes regarding general how-to information. this information is readily available to you on our website, or in topical books and magazines. Please read the information provided on our website before calling.

If you must call us for us for information not related to our business, we offer consultation services for $200 per hour with a half hour minimum fee, prepaid by Mastercard, Visa, Discover, or American Express.

Toll Free Order Phone Line for US long distance and Canadian customers: (877) 548-1439.
International and local customers: (520) 792-1439.

We accept payment by Mastercard, Visa, Discover and American Express cards. We do not accept paypal, or purchase orders.


Note: we no longer ship electrically powered equipment outside of the US and Canada. We still ship faceting rough, cabochons, beads, slabs and books to our international customers.

We do not have a printed catalog.

In order to deter spammers we have taken the measure of posting our email address in the form of a graphic file below. So, you can not copy and paste it as text. Instead, type our email address into your email program.

Snail Mail:
1520 S. Desert Crest Dr.
Tucson AZ 85713

Online Faceting How-to Information:
Faceting Accessories for Getting Started
Prepolishing & Polishing Info
Ceramic Laps
Charging Metal Laps with Diamond
Cutting Tourmaline
Grit - Mesh - Micron Conversion
Hard Stop vs. Soft Stop Machines
Scoring Polishing Laps

Online Faceting Materials Information:
Properties of Faceting Materials

Faceting Books:
Faceting Books

Online Glass Polishing Information:
Polishing Glass

Online Turquoise Treatment and Enhancement Information:
Turquoise Treatments

Copyright by ColorWright - All Rights Reserved. Our Privacy Policy. Toll Free Order Line FOR ORDERS ONLY (877) 548-1439 or Email Us
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